Who Do I Contact?
Students: Your instructor is always the first point of contact for course specific questions.
SAS Support
Reach out to SAS directly for help setting up your SAS account and technical questions.
- Visit the SAS Technical Support page to search the SAS knowledge base articles and connect with fellow SAS practitioners in the SAS community.
- You can visit the Contact Us page to begin a live chat with a SAS agent.
- Submit a SAS Support Request. You'll need to be logged into your SAS profile.
- Phone: 1-919-677-8008 or 1-800-727-0025 (US & Canada).
If you are located outside of North America, you'll need to contact your local SAS office.
Daytona Beach, Prescott, and Worldwide Embry-Riddle IT Support
- You can submit a ticket on the ERNIE homepage under IT Support Self Service.
- Email: itsupport@erau.edu
- Phone:
Worldwide Campus eLearning Support
Contact eLearning Support (eLS) for Canvas related questions.
- Email: eccdl@erau.edu
- Phone:
- Business Hours: