Who Do I Contact?

Students: Your instructor is always the first point of contact for course specific questions.

SAS Support

Reach out to SAS directly for help setting up your SAS account and technical questions.

  • Visit the SAS Technical Support page to search the SAS knowledge base articles and connect with fellow SAS practitioners in the SAS community.
  • You can visit the Contact Us page to begin a live chat with a SAS agent.
  • Submit a SAS Support Request. You'll need to be logged into your SAS profile.
  • Phone: 1-919-677-8008 or 1-800-727-0025 (US & Canada).
    If you are located outside of North America, you'll need to contact your local SAS office.

Daytona Beach, Prescott, and Worldwide Embry-Riddle IT Support

  • You can submit a ticket on the ERNIE homepage under IT Support Self Service.
  • Email: itsupport@erau.edu
  • Phone:

Worldwide Campus eLearning Support

Contact eLearning Support (eLS) for Canvas related questions.