Who Do I Contact?

Technical Support

• Students: Reach out your instructor for technical questions regarding the VCL interface. Additionally, your instructor is also your first point of contact for course specific content.
• Instructors: Visit the IFI area of your course for college contacts.

Daytona Beach, Prescott, and Worldwide Embry-Riddle IT Support

• You can submit a ticket on the ERNIE homepage under IT Support Self Service.
• Email: itsupport@erau.edu
• Phone:

Worldwide Campus eLearning Support

Contact eLearning Support (eLS) for Canvas related questions.

• Email: eccdl@erau.edu
• Phone:
• Business Hours: